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Refund & Replacement Policies

If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours. We can only offer you replacements at no additional cost if it falls under the below criteria:
  1. Items are faulty – damaged/broken or soiled upon arrival
  2. Parcels that are lost in transit.
We do not accept returns or refunds if a customer changes their mind after receiving their order(s).
Note: can not be held liable for any lost or misrouted parcels due to information not being put in correctly when ordering.. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.

You may request a cancellation within 24 hours of purchase only. Please be sure to thoroughly read our descriptions and processing times.